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      Health Catalyst

      Engaged Employer

      Health Catalyst reviews

      Nice people. Some good project work. Lacks effective people managers. - Anonymous employee Health Catalyst Employee Review

      2.0
      Aug 4, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits, pays for gym membership (has onsite gym in SLC too). Some projects are interesting. Plenty of opportunity to dig in and contribute if you look around. These opportunities are increasing across the company for the most part. You can develop your skills in these projects.

      Cons

      True, reorgs can be disruptive. Those that remain working with senior management the longest (either direct or indirect) seem to have the best experience. This also often leads to people not using their skills best and to frustration with their roles. Some important decisions are made with missing information that could have been sought. Some products are invested in and pushed without being tested enough first, too. We say we're transparent, but, it really depends on who you work with and your relationship with senior leaders. Managers need to learn to have "fierce conversations" with their employees with enough frequency, and they also need to learn how to be effective managers (or they shouldn't manage). Leadership needs to discern much better on that front --- choosing which people should manage people. True, the Peter Principle is rampant, probably because leadership doesn’t know any better. Right now, we seem to select managers based on their sales, communication, and presentation skills, or on their high technical aptitude. Are those the best criteria? Maybe. Or maybe not.

      avatar
      Health Catalyst Response
      7y
      Thank you for sharing this feedback. I agree that we need to have a measurement infrastructure in place to assess the effectiveness of every manager at Health Catalyst, and we will have that infrastructure in place by the end of this year (2018), as we roll out the 360-degree feedback process. I regret that it's taken us this long to roll this out. That will enable us to spot and then address issues where the team member experience with their manager is sub-optimal. I invite you to share your feedback through this process, and I hope that as we work hard to address issues in the coming months, that you'll see improvement in your team member experience. Thanks again for sharing this feedback. Best, Dan

      Explore other reviews about Health Catalyst

      5.0
      Jan 23, 2026
      Client account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive team environment with opportunities to work cross-functionally on meaningful healthcare initiatives. Strong focus on client impact, collaboration, and continuous learning.

      Cons

      Processes and roles can feel ambiguous at times, requiring employees to be comfortable navigating change and figuring things out as they go.

      avatar
      Health Catalyst Response
      3mo
      Thank you for taking the time to share your feedback. I appreciate the thoughtful recognition of our collaborative culture and the meaningful work the team does together. How we work together matters just as much as what we do. Our operating principles and cultural attributes remain foundational. To address your concerns about processes and roles, as the organization evolves, we’re prioritizing clarity in these areas to better support teams. There’s real momentum building right now, and the work ahead is meaningful. I’m grateful for you and the role you play here, and I’m excited about what we’re building together.
      3.0
      May 5, 2026
      Senior operations and support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Talent & Culture: The people here are highly capable, collaborative, and committed to helping each other succeed. The partnership between onshore and offshore teams works well and is a real strength. There’s a culture of grit and stability that has helped the company navigate multiple major transitions over the years. Mission-Critical Engineering: The work involves complex data infrastructure that requires deep technical expertise. It can be demanding, but seeing these systems run successfully and support real-world operations is consistently rewarding.

      Cons

      Wage Compression and Retention Risk: Compensation for tenured and high-performing staff has not kept pace with the market for specialized data engineering and support leadership. In practice, tenure can feel undervalued or even penalized. This creates risk around losing institutional knowledge and operational continuity. Stagnant Career Progression: Contrary to stated expectations, strong performance ratings do not consistently translate into meaningful, market-aligned compensation growth. The process of how compensation is benchmarked lacks clarity in practice, obscuring how compensation decisions are made and what is required to advance.

      5
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