Great industry, interesting work but an invisible CEO and HR calls all the shots - Anonymous employee Health-E Commerce Employee Review

3.0
Jan 31, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work is exciting and there's a lot of ownership of projects. For the most part, one has an opportunity to do their best on a project. Most teams are full of hard-working, smart, and fun people. Fully remote, so there's the flexibility to work from home. Disagree with previous reviewers who critiqued the work-life balance, compared to many other companies, the workload is high but reasonable.

Cons

Every move by every level of employee, from an SVP to an associate, is controlled by HR. HR decides who gets invited to meetings, and how to staff each team (without actually understanding the functional needs of the group), they monitor Teams (chat messaging) conversations, etc. As others pointed out, the culture surveys and other morale metrics are heavily skewed.

Explore other reviews about Health-E Commerce

5.0
Jun 24, 2024
Recommend
CEO approval
Business Outlook

Pros

The offsite are amazing, the work life balance is nice, summer fridays, good leadership!

Cons

Not many that I could think of

4.0
Dec 1, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

remote work that feels like you're in a room with adults. however, there are a few too many "thought leaders" in the over bloated exec team which make priorities and ownership confusing. they have an amazing competitive advantage with insurance partnerships, but it felt as if there were too many cooks in the kitchen at times which made work take longer than it needed to with far too many rounds of revisions/approvals.

Cons

empower individuals to truly own their lanes. snuff out people that are all talk and no action. learn from poor investments - create more narrow strategy and execute. certain teams and managers unfortunately can be/feel cliquey. some teams will assign blame to others/point the finger across the aisle vs. take accountability. can feel a little "style over substance" with flashy off sites, remote perks, strong HR presence when behind the scenes they are PE owned and will make layoffs and tough decisions when margins and profits aren't where they were projected to be.

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