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HealthEdge Software

Engaged Employer

Messy leadership - Customer Success Manager HealthEdge Software Employee Review

3.0
Jul 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Great colleagues who care about doing a good job

Cons

Leadership is petty, and there is no cohesive goal

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HealthEdge Software Response
11mo
While we are thrilled that you found camaraderie and value in your colleagues, we are sorry to hear you were dissatisfied with leadership and felt a lack of overall cohesion. We set out company OKRs at the start of each year, to align around a set of goals across the business. This helps with motivation, drive, and achievement - as well as cohesion. Thank you for the feedback.

Explore other reviews about HealthEdge Software

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great overall onboarding and new hire experience. Very well structured internal processes and pleasantly helpful leadership and kind team members! Willingness and proactiveness to get feedback to help with getting better, improving, and refining processes and tools. Great active support to all employees, both tenured and freshies! Thank you HealthEdge! I am really looking forward to working on projects and serving our clients/customers together with the teams here at HealthEdge!

Cons

None thus far. Keep up the good work!

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HealthEdge Software Response
1mo
Thank you for the glowing review! We hope you continue to grow your career with us!
1.0
Jun 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work is the only Pro left

Cons

Zero communication & zero leadership. A lot of talking from higher ups but months after merger everything is far, FAR worse than before. Culture = gone Mission = gone Health care benefits= the bare minimum Parental leave= reduced Office= cold, stale, uninviting Summer fridays = gone PTO = reduced with new tenure requirements Bonus= reduced Layoffs = constant

1
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