Great place to work, but beware! - Administrative HealthEquity Inc. Employee Review

3.0
Jan 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Great team, I really enjoyed the people I have worked with here. I immediately felt like I was part of a close knit group, almost family like. I will be sad to leave. There are multiple locations and they provide the tools to make sure that everyone can collaborate effectively despite the distance. The benefits are amazing! I have been spoiled and will never be able to go to another company and feel the same about benefits. A large company generally means more stability, but that is not the case now that the company has been acquired.

Cons

Lack of trust in the new management. HealthEquity management came in saying they were not going to be the 'conquerors', they had meetings telling people not to leave because there was 'so much work to do' and 'we don't have enough people as it is to get it all done' and then suddenly laid off a bunch of people. Right before Christmas. Their managers were never notified of this before it happened, or their director. They found out as their staff went to HR. A bunch of people were given future lay-off dates. After they announced all of this they had an all hands meeting where people were expected to cheer (loudly) about laying-off their friends and co-workers because it meant they would get more money in 'bonuses'. Since a bunch of people hadn't actually left yet, they had to watch everyone cheer about getting rid of them. It was tone deaf and heartless. I would normally just be annoyed and not write a review at all, but they are still hiring people, and at the location they are getting rid of! They have made offhand comments that suggest they are planning more lay-offs in San Mateo. They shouldn't be hiring ANYONE if they can't be sure the position will be there long term. It doesn't seem like anyone is safe and HealthEquity doesn't seem to be big on honesty, transparency, or empathy.

Explore other reviews about HealthEquity Inc.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company that makes work life balance a priority

Cons

A little lacking as far as training is concerned and documentation in place

1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, perks, remote work, unlimited PTO, and stock options.

Cons

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

6
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