My experience at HealthEquity has surpassed any other job experiences, hands down. - Member Services Specialist HealthEquity Inc. Employee Review

5.0
May 8, 2014
Recommend
CEO approval
Business Outlook

Pros

We get excellent perks and bonuses and are recognized regularly for all our hard work and efforts. When the company wins, or when we reach milestones, the team members get gifts and bonuses. The leadership truly cares about every team member. We have a culture here that is unmatched anywhere else I have seen. Everyone is happy and I know that leads to very low turnover rate.

Cons

It's very busy at tax season

Explore other reviews about HealthEquity Inc.

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

From the very beginning, the experience felt welcoming, thoughtful, and well organized. The recruitment process was smooth and informative, and every interview felt like a genuine opportunity to have real conversations and build meaningful connections. The team was incredibly supportive throughout both hiring and onboarding, which made the transition feel seamless. A great example of the company’s culture is Trailhead, an experience designed to bring new hires together early on and help them connect, learn, and feel part of the organization right away. It’s clear there is a lot of intention behind how employees are supported, especially when it comes to building connection from day one.

Cons

Still early in my time here, but no major cons to note so far.

1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, perks, remote work, unlimited PTO, and stock options.

Cons

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

5
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