Slow Moving Cog - Anonymous employee HealthEquity Inc. Employee Review

1.0
Jul 14, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- One of the best HSA Employer contribution with additional option to match. - They like to give money outside your salary. - If you are someone who has some career experience and want a job where you state the obvious and spend lots more time talking than doing, this would be a good place for you. - You do see some changes due to feedback. They act like they care. - If you live in Utah, you are considered more valuable.

Cons

- Healthcare premiums are crazy high. They say it’s due to being self funded, but the overall costs are the same as other companies, they just don’t cover as much. Instead they offer you a match on your HSA so if you contribute to the HSA, the extra cost is then given back to you in a different financial bucket. They make money off every HSA account so it would seem they do it for that reason. - Inefficient company. They want to spend hours discussing things that could be taken care of in an email or a 5 minute conversation. Things take weeks to get accomplished that could take minutes. One example is limiting people from fully doing their jobs so they have to go to other teams and wait for something that could have been done faster than putting in a request. The company has people who just put tickets in as their job. Another example is in Operations, the Leader sends the same email to different people months apart and so multiple people are working on the same thing with no communication that they are. - Corporate is very Micromanaging – watching everything you do and treat you like children. Sometimes they even remind you to be respectful of others, but always say they have awesome respectful people. - The more they claim diversity, the more they lock things down. - Career levels are not comparable to most companies. The salaries reflect that. Promotions are based on who can make themselves look the best. VPs and Directors are doing the job individual contributors of their acquired companies were hired to do leaving the them to do entry level work. - So many people are passing information up the chain for others to get the credit. You have to lay low and not show how smart you are or you end up on a layoff list. - They have this Purple culture that sounds awesome on paper and how you should do business, however it isn’t displayed day to day. If you don’t live in Utah, you get treated differently, excluded from information to do your job and if you ask questions they look down on you as if you have invaded their space.

Explore other reviews about HealthEquity Inc.

5.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mission, growth trajectory, work alongside good humans, constantly growing and developing.

Cons

Remote environment. Need to find opportunities to informally get to know your colleagues.

1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, perks, remote work, unlimited PTO, and stock options.

Cons

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

5
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