great - Member Service Representative HealthEquity Inc. Employee Review

4.0
Jan 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits were great. worked with school schedule

Cons

growing pains from buying wages works . Team leaders mirco mange over the top.

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HealthEquity Inc. Response
4y
We are glad you are enjoying the benefits HealthEquity offers, and we are happy you could balance work and school; that is quite a feat! Growing pains can be hard to navigate, but if you are feeling micromanaged, we encourage you to talk to your leader or reach out to the people team at people@healthequity.com

Explore other reviews about HealthEquity Inc.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company that makes work life balance a priority

Cons

A little lacking as far as training is concerned and documentation in place

1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, perks, remote work, unlimited PTO, and stock options.

Cons

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

6
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