Good people, insufficient staffing - Anonymous employee HealthEquity Inc. Employee Review

3.0
Aug 22, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

HealthEquity has a great social mission and is sincere in trying to equip individuals with the tools to be financially prepared both for medical expenses (planned and unplanned) and retirement. There are some of the smartest, kindest, inspiring people I've had the pleasure to work with. The company is in a space that is largely recession-proof, and the rising interest rate environment will benefit HealthEquity. Strong benefits, especially their own HSA match.

Cons

HealthEquity has made a number of significant acquisitions over the last few years. These acquisitions have allowed the company to broaden its product portfolio and strengthen its partner ecosystem. They did not seem to appreciate the additional ongoing work these acquisitions would bring. Parts of the company are overwhelmed just trying to "keep the lights on". HealthEquity tends to pay below market average, so turnover has become an issue. The management team that was put in place a few years ago have brought over a number of their colleagues from prior companies. There are a lot of good people that have come over, but it has started to feel a bit cliqueish.

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HealthEquity Inc. Response
3y
Thanks for your review on HealthEquity. We're happy to hear that that you loved the people you worked with. We know that a lot has changed over the years, but one thing we know is that we cannot do it without our team members. We appreciate the hard work and dedication and will continue to learn and improve the lives of our teammates. While you're no longer with HealthEquity, we wish you the best with your newest career or desired path.

Explore other reviews about HealthEquity Inc.

5.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mission, growth trajectory, work alongside good humans, constantly growing and developing.

Cons

Remote environment. Need to find opportunities to informally get to know your colleagues.

1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, perks, remote work, unlimited PTO, and stock options.

Cons

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

5
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