Aggressively fine - Marketing HealthEquity Inc. Employee Review

3.0
Oct 25, 2022
Recommend
CEO approval
Business Outlook

Pros

-Coworkers are great and always willing to answer questions or direct you to the right place -Generally, you can sign off at the end of the day/weekend -Company seems pretty steady -There are a few occasional perks you don’t see at smaller companies

Cons

-If leadership has specific goals, plans, and processes, they don’t trickle down to the department level. There’s no telling what’s going to get out on your plate from day to day, and priorities change at the drop of a hat. Department leaders seem unwilling to create or stick to processes, and don’t seem to trust employees. -Far too much focus on things like gifts and employee spotlights and talent shows when what’s actually needed is direction. -Zero career growth or interest in your individual trajectory. If you’re good at your job, they want you to stay there, not move on. -Treatment of employee concerns is often insensitive and waved aside -Below market wages

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HealthEquity Inc. Response
3y
Thank you for your candid review. It's wonderful to hear that you have felt our amazing Purple culture and enjoyed the work/life balance that we are committed to providing. As we navigate through this period of growth and change, we are sorry to hear that you have had any negative experience. We are striving to take positive steps each day to improve the experience we deliver to our team members. As we are working to implement positive change, we encourage you to take your concerns and express your ideas to your leaders or your people team. We appreciate all the work that you are doing to help us stay remarkable!

Explore other reviews about HealthEquity Inc.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company that makes work life balance a priority

Cons

A little lacking as far as training is concerned and documentation in place

1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, perks, remote work, unlimited PTO, and stock options.

Cons

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

6
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