Member Services - Anonymous employee HealthEquity Inc. Employee Review

5.0
Sep 8, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people who care about service to members and each other Growing company that reinvests in itself to sustain growth Great high level leaders Fun company, family friendly events and activities Our services are great and make a difference for our customers They actually measure stuff like internal promotion rate and internal referral rate

Cons

Because of the rapid growth and commitment to internal promotions, some first time people leaders are inexperienced and learning along the way. That can be tough, but I do like that the company allows it.

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HealthEquity Inc. Response
10y
Thank you for your review of HealthEquity on Glassdoor. We appreciate hearing directly from our team members on their experiences so that we can best support the team. HealthEquity leadership really does listen and care about the member experience as well as the TEAM member experience. With a fast-paced growing organization, we look for strong talent to be able to grow and develop with us. Thank you for your feedback here.

Explore other reviews about HealthEquity Inc.

5.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mission, growth trajectory, work alongside good humans, constantly growing and developing.

Cons

Remote environment. Need to find opportunities to informally get to know your colleagues.

1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, perks, remote work, unlimited PTO, and stock options.

Cons

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

5
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