Hands down absolute best job I have ever had! - Case Assignment Analyst HealthEquity Inc. Employee Review

5.0
Dec 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home (Work/Life balance) Fair and comparable compensation for each department Family oriented environment A business that helps people (health benefits company) Management keeps us engaged and in the loop on business status and new processes Job role that absolutely allows me to use my skills and strengths Job culture is professional and very interpersonal Frequent awards (Motivosity bucks, gift cards, bonuses, etc...) Observance of all major holidays Vacation and volunteer time added with each pay cycle (of which that they urge us to use) Business has grown exponentially every year since I welcomed as an employee 6 years ago Company outings to baseball games, parties, fun events Diversity Great leadership from CEO down to the supervisors Internal as well as external promotions Yearly performance-based raises The job is more like a career (you can pave your own future here)

Cons

Only con I have is I wish I had joined the company sooner! I honestly have nothing negative to say, nor do I have any critique that I believe may be beneficial... Real talk!

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HealthEquity Inc. Response
2y
Thank you for a kind, detailed, and Remarkable review! It makes us so happy to hear experiences like yours. Thank you for your work and contributions towards our Remarkable mission, and for contributing to our Purple culture.

Explore other reviews about HealthEquity Inc.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company that makes work life balance a priority

Cons

A little lacking as far as training is concerned and documentation in place

1.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, perks, remote work, unlimited PTO, and stock options.

Cons

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

6
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