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HealthPartners

Is this your company?

Does not treat employees with disabilities well - Member Service Representative HealthPartners Employee Review

3.0
Jul 30, 2019
Recommend
CEO approval
Business Outlook

Pros

Great benefits and friendly coworkers.

Cons

You share bad news to members, more than giving good news. You get a lot of upset people on the phone talking at you all day. If you have to get surgery, or have a disability... good luck! They have no sympathy for you, and only care about the business, not the well-being of employees. They won’t promote you if you seem “weak” or if you get sick more than others, even if you have doctor’s notes.

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HealthPartners Response
6y
We are sorry to hear about your negative experience but appreciate you taking the time to submit this review. Feel free to reach out to the confidential corporate integrity number at 866-444-3493 if you would like further share your concerns.

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Pros

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Cons

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5.0
Jun 3, 2026
Recommend
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Pros

Work/life balance, benefits, salary, managers, culture, purpose, human-driven goals, integrity, engagement, teamwork, compassion, health. Working from home for 5+ years has improved anxiety, wellness, and life balance. Not all jobs can be done remotely, but for those that can, it is a priceless benefit it itself to be able to be productive & undistracted. My team collaborates wonderfully all day despite the distance - they feel like family to me. I love the focus on improving the community. I love the integrity - HP actively fights racism, sexism, bigotry, bullying, & has been going out of its way (especially in the last 5-6 years) to continue to fortify its culture and create a truly diverse workplace. It's paying off. 15 years ago mid- to high-level teams were mostly Caucasian, and today, the teams I collaborate with at senior and mid- levels are culturally/religiously/racially diverse, gender balanced, welcoming, and always include differently-abled colleagues. I really love my job and with 20+ years at HP in many roles (at 3-4 levels), I know the culture well enough to state these things with complete confidence.

Cons

More work than workers! But for me this is a "pro".

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