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HealthPartners

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Patient Accountant - Patient Service Representative HealthPartners Employee Review

1.0
Oct 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Horrible selection of Supervisors in Patient Accounting. They let go of all employees (15 years or more years at Company) due to high union pay that the company gave to their employees in the beginning. Fired employees for very petty reasons. If you do not "fit in" with horrible group of supervisors you were out- Healthpartners let alot of great employees go

Cons

Non professional Managers/Supervisors in Patient Accounting Would not let you work your daily job duties instead they monitored how many accounts you actually worked rather then the quality (not having patient call back a month later for same problem). Dislike union therefore they are in process of eliminating all Union positions and creating non union positions. Fired employees for petty reasons- each employee fired was given Unemployment, won their position back and fully compensated with back pay. uneducated supervisors

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5.0
May 25, 2026
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Pros

Great teamwork across all specialties.

Cons

Extremely busy hospital with high acuity patients

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work/life balance, benefits, salary, managers, culture, purpose, human-driven goals, integrity, engagement, teamwork, compassion, health. Working from home for 5+ years has improved anxiety, wellness, and life balance. Not all jobs can be done remotely, but for those that can, it is a priceless benefit it itself to be able to be productive & undistracted. My team collaborates wonderfully all day despite the distance - they feel like family to me. I love the focus on improving the community. I love the integrity - HP actively fights racism, sexism, bigotry, bullying, & has been going out of its way (especially in the last 5-6 years) to continue to fortify its culture and create a truly diverse workplace. It's paying off. 15 years ago mid- to high-level teams were mostly Caucasian, and today, the teams I collaborate with at senior and mid- levels are culturally/religiously/racially diverse, gender balanced, welcoming, and always include differently-abled colleagues. I really love my job and with 20+ years at HP in many roles (at 3-4 levels), I know the culture well enough to state these things with complete confidence.

Cons

More work than workers! But for me this is a "pro".

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