Pros
The job itself is easy and repetitive, making it a potential short-term option for those who need immediate employment. Some coworkers try to make the best of a bad situation, and there were moments of camaraderie. The hybrid schedule (3 days in office, 2 days remote) could be beneficial, but only if it were truly flexible.
Cons
Toxic Leadership & Micromanagement Management is extremely passive-aggressive, unprofessional, and constantly breathing down employees' necks. Employees are micromanaged to an unbearable level—leadership frequently questions why there is no sound at 9 AM or why calls aren’t being made, as if we’re robots. There is no trust, and they monitor everything unnecessarily, making the work environment suffocating. Low Employee Morale & Poor Treatment Leadership makes no effort to boost morale and, in fact, actively kills it. A short, fun 2-3 minute morning activity that helped employees start the day positively was canceled simply because the employee who ran it wasn’t meeting his numbers. Instead of supporting their team, management tears people down. Employees who raise concerns are met with, "Well, are you quitting?" instead of being heard and respected. Commission & Pay Structure is a Joke Most employees dislike the commission structure, and for good reason. You only make $50 per nurse (before taxes, meaning you take home just $32.50), and that's only after the nurse works 60+ hours. Since onboarding takes 2-3 months, it could take months before you see a single dollar in commission. On top of that, so many factors that affect your pay are completely out of your control, making it nearly impossible to feel motivated in this role. Hybrid Work is Micromanaged While this is a hybrid job (3 days in office, 2 days at home), the level of control over remote work is ridiculous. You must work from your approved home address, and if you try working from anywhere else—even if you're just as productive—you will be met with passive-aggressive comments from management. They claim that "upper management" notified them, but it's really just an excuse to control and micromanage employees further.