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Healthcare Outcomes Performance

Engaged Employer

Hopco former employee - Customer Service Representative Healthcare Outcomes Performance Employee Review

3.0
Nov 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Most employees benefits are pretty good.

Cons

Training was lacking because the department I was working in was being restructured, as a result the training was something to be desired.... There was little to no 1on1 training from the very knowledgable supervisor (who was training herself for the new supervisor role she had stepped into). There were 3 leads that were knowledgeable enough to train.. However they were so inundated with work, as they were given double the work that the regular employees were given, they didn't have the time to give sufficient enough training often times rushing through 1on1 training and having very little to no patience for any questions. The new employees were just expected to catch on it seems.. And even though we were promised more individualized training it never happened. And finally each employee in the dept was given a specialty to focus on.... But management would continuously give out spreadsheets that covered all different departments not just the specialty we were assigned, yet we were, still expected to learn about this specialty that we had been assigned.

Explore other reviews about Healthcare Outcomes Performance

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Package RCM leadership truly cares about employees Opportunities for growth and learning Work from home True team centered environment Company provided equipment Helpful IT team

Cons

None, this is by far the best company that I have ever worked for.

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I have had a great experience working for this company. The pay is competitive, and the benefits are excellent, making it a place where employees feel valued. One of the things I appreciate most is the level of trust management gives their team. They are hands-off in the best way—they hire capable people, provide the resources needed, and let you do your job without unnecessary micromanagement. Another standout quality is the recognition employees receive. Hard work and accomplishments don't go unnoticed, and management is quick to give kudos when they're deserved. It's refreshing to work for a company that values both independence and appreciation. Overall, it's a supportive workplace with great compensation, excellent benefits, and a positive culture that encourages employees to succeed.

Cons

I cannot think of any cons to working for HOPCO. So far so GREAT!

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