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Healthcare Services Group

Engaged Employer

If you don't have goals, are not looking for success, or care about financial growth, this is the place for you... - Account Manager Healthcare Services Group Employee Review

2.0
Jun 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Gain valuable experience in many facets of administration business procedures. That's the best part as you can take that elsewhere and apply it in career path as skills learned that can be an asset to other companies.

Cons

No promotional opportunities available regardless if It's implied being performance based (it's who you know not what you earn or do to prove yourself), no employees incentives, nor raises annually with employment. The salary doesn't match the workload and they do not stay true to their word (I.e. salary increases). Work is more demanding and can be more stressful then expressed by company as they call the title account manager, however it's all operational work in one building (You will have to strip/wax, fill any role of your employees at any given time if they call in or your short, Payroll, HR, Scheduling, Community responsibilities, etc.). Don't expect to be located in a building where you live as they place you anywhere they need you. That means you will not be compensated for your mileage or in salary to compensate money you will be spending in gas, so it hurts you financially in that manner. If you don't care to advance ever, stay in the same position or place forever, never see financial success in the form of bonuses, raises, or incentives, and only want the bare minimum in a company, this is the place for you.

Explore other reviews about Healthcare Services Group

5.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helps develop responsibility and discipline

Cons

Often requires night or weekendshifts

4.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

A Properly Managed Account with good Upper Management support can reward an Account Manager with 5 day work weeks and weekends off. The Mission Statement, which could be distilled down to Do your utmost to serve your Clients, Residents and Employees and Make this world a better place, resonates with me. I've read a lot of negative reviews basically saying HCSG Upper Management overburdens Lower Management and Hourly Employees withdemands that are impossible to meet. But I have not experienced this. Far from it. Thus far, everyone in my own upper management line has demonstrated the opposite, they are all eager to prioritize "rescue missions" to ease the pain of managers who are short staffed for example, by jumping in to help their Account Managers Personally. I would say, if dumping excessive work or educational demands on Lower Level Managers and Employees is or was a real issue at HCSG and explosive attrition was ever a problem as a result - my upper management Team is PROACTIVELY Demonstrating the RIGHT way to fix and run things and I applaud their effforts whole heartedly.

Cons

Any Manager whose focus has always been on Problem Solving / Trouble shooting will always have much to say when it comes to making things work the way they should in a not so perfect world. To share everything I am personally involved in fixing and everything I intend to fix would potentially give the wrong impression of this company as a whole. Every Location, has a different story to tell with it's own inherent issues, and I have not been with HCSG long enough to comment on Nationwide Management patterns. I assume any Management Deficiencies in the past that may have resulted in High job dissatisfaction and turnover rates have been addressed and Employee Corrective Actions have been applied to the mid and upper Management team just like they would be and are to lower management and hourly employees. That is my assumption. And if it turns out that upper management is detatched and non sympathetic with the real life issues caused by overburdening lower level employees with impossible demands, I would cite that as a Ginormous "Con" with intense heat and passion because that would be a persistent pattern that contradicts the often stated Corporate Mission with blatant hypocrisy.

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