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HealthcareSource

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Client Services - New Model is Game Changer - Client Success Manager HealthcareSource Employee Review

5.0
Oct 4, 2018
Recommend
CEO approval
Business Outlook

Pros

As a current employee, the new Client Services model is a game changer for the success of our clients. Executive Leaders communicate, Managers are doing as needed and overall the company is starting to make some good momentum. It's not like most companies.... you get an email from the CEO weekly on what's happening, where we are going and how YOU as an employee can play an important role! Good career advancement opportunities!

Cons

Benefits overall are awesome, PTO, Holidays, Medical etc. One benefit needing improvement would be, 401k contribution is lower than norm I would say. Would be a huge boost in the organization and gaining more talent if they were able to change this. But at the end of the day, the other perks make up for this small con for me!

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HealthcareSource Response
7y
Thank you for the feedback! The Client Operations team has focused on changes over the last year to help us better support our clients and we are excited to see that our staff feels we are making the right shifts. We look forward to the continued improvements these changes will make in the future.

Explore other reviews about HealthcareSource

5.0
Mar 31, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people made this company. Working at HCS was a highlight of my career. Culture and success was owned by everybody. People genuinely cared about others success and personal well-being. We hired truly talented people and were able to accomplish great things together.

Cons

I wish some of us knew how good we had it while we were there together. Hind sight is always 20/20!

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Was able to work with great healthcare HR clients helping them implement and optimize their talent systems. The role was a combination of working from home, trips to the corporate office, and on-site client visits.

Cons

Their were a few instances where we were unable to compete with large competitors such as Taleo.

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