You can learn a lot, but it's a very bad place to work - Analyst HelloFresh Employee Review

2.0
Dec 12, 2020
Recommend
CEO approval
Business Outlook

Pros

• You can be very autonomous – suggest your own projects and work on them • You can learn a lot – it’s a very fast-paced environment • People are very diverse (just except the top management) • The working environment is very relaxed – it was possible to adjust working hours on the ad-hoc basis or take longer breaks. It all depends on the manager, but most of the teams were living the definition of work-life balance. If you prefer to work hard and a lot, you might feel lonely • There was a nice budget for team events and breakfasts every quarter

Cons

• Very bad working conditions – when I was moving in my chair a bit, I was already banging into my colleague. Desks were too small, rows of desks were put too close to each other. A few meeting rooms that we had were booked for weeks in advance, so people were having large meetings just standing behind other people working. It was so loud that many people were wearing construction type headphones. And since it was that crowded, you often had to stay in line to go to the restroom. It was also too hot in summer, as there was no air conditioning, and too cold in winter, because we had to work with open windows. The office is just so bad that some people were working from the neighbouring’s hotel lobby. • Intransparency is the core value. Recently I was put in a different team and in a different position that I didn’t want, and I was notified about that only post-factum. For many years they also promised to make salaries more transparent, but nothing has happened yet. And when they launched the leadership programme, it was kept secret, so that nobody could apply or check for eligibility. • Very bad attitude from the top management – in 2020 they started including unemployment charts in their presentations and messages, and when asked about possible bonuses, since many people were under increased pressure, they just replied that we should already be happy to have work. I remember them also sending a message saying that whoever has problems with working conditions (open windows in winter) will have consequences. Some time ago they hired an Employer PR person to funnel their messages through her, so many new joiners aren’t familiar with their attitude that much. • Hard work is not rewarded – layers are constantly created above you – team lead, product lead, associate director, director level 1, 2, senior director level 1, 2, etc. The people who get hired for such positions are promoted every 6 months, while those whose work they attribute to themselves often feel undervalued and have their promotion possibilities taken away. I have a strong impression that this company just prefers to hire new people each time, it doesn't care about your career.

Explore other reviews about HelloFresh

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice supervisor/ Fernando/ supporter/ very helpful

Cons

Lunch is only 30 minutes not enough time

avatar
HelloFresh Response
1w
Hello, we appreciate hearing about your experience and are thrilled that you’re enjoying supportive leadership. While we know there’s always room to refine what we do, your dedication helps us reach new heights. Together, we’re driving progress, and we’re grateful for the energy and talent you bring to our team. Thank you & best regards, DS & Your HelloFresh HR Team
1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
avatar
HelloFresh Response
1mo
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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