It’s not the worse - Anonymous employee HelloFresh Employee Review

2.0
Aug 20, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

with a good manager and professional colleagues it’s possible to be happy at HF Salary is not bad for Berlin The discount for HelloFresh boxes is a nice benefit It’s great that the company is in Germany where the work laws protect the employees properly

Cons

Flexible work policy is not flexible, employees are required to be in the office 3 times a week. Upper management is not transparent in the communication with employee, the company meetings we have don’t give any clarity on topics that matter for the employees. Upper management takes some decisions to save money that don’t make any sense. Eg: reducing the offer of food in the office. But they still say the company is doing great financially. There was a lot of misinformation spread by company leaders when the employees were trying to implement a works council. That in Germany is a right by law. Now the bar for being promoted is excessively high. The requirements are so crazy that seeking a promotion is almost like having to manage two jobs at the same time. This year the work environment changed a lot after the layoffs in the beginning of the year. Now everyone has to work much harder and there’s a lot of pressure on the direct managers for performance. There are multiple mechanisms to collect employee feedback, but the real pain points are never solved. So it feels a bit pointless to have these feedbacks There’s very little diversity on the upper management circle

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HelloFresh Response
2y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we are currently not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, MD & Your HelloFresh HR Team

Explore other reviews about HelloFresh

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice supervisor/ Fernando/ supporter/ very helpful

Cons

Lunch is only 30 minutes not enough time

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HelloFresh Response
1d
Hello, we appreciate hearing about your experience and are thrilled that you’re enjoying supportive leadership. While we know there’s always room to refine what we do, your dedication helps us reach new heights. Together, we’re driving progress, and we’re grateful for the energy and talent you bring to our team. Thank you & best regards, DS & Your HelloFresh HR Team
1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
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HelloFresh Response
4w
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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