Pros
Most clients are friendly and cooperative.
Cons
Managers dont warn of things such as bed bug infestations, lice, or flu/infections at patients homes. They also dont let staff or clients know of schedule changes. I’ve had very upset clients from this as well as very upset co-workers when two of us show up to the shift. Managers and schedulers are very rude. Training for the HHA is absolutely horrendous. I was never taught how to use a hoyer lift, and they sent me to work with a client who needed the hoyer to get into their wheelchair. When i called management to explain i wasnt trained on this like i was supposed to be so i was told to leave the client in bed until the next HHA came in, 6 hours later. I almost got fired for reporting neglect because the house manager, as well as other co-workers, were at fault. Getting paid $10.25 to care for other people is absolutely mortifying. I work in a sales environment, with no previous sales experience, and am getting paid $12/hour. Company does not respect employees OR clients.