Management are snakes and seem to only care about numbers, training takes 2-3 months but still somehow doesn’t prepare you for the job, they have ridiculous call volume expectations, pay plan can change whenever they want and you have to accept it, bonuses are hyped up but really benefit only the very top reps, the work is draining and you are making calls constantly, there seemed to be lots of people in the office during peak times of COVID, management showed little emotional support to their employees during hard times, the micromanagement is unbearable, snacks and food in the breakroom are overpriced
