High Turnover, Bad Management - Guest Services Representative Hendrick Automotive Group Employee Review

I enjoy meeting our customers. No days are the same. Flexible schedule. I'm the face of Hendrick GM parts and understand the importance of my role in keeping our customer base and expanding it.

None. I have great support and I bring back information that helps determine decisions to improve sales.

Solid corporation Corporate culture is positive Community initiatives are second to none Free health care Freedom to move

It's sales. When the economy is soft, commissions can be tight. Most locations work on a volume pay plan rather than gross profit. Most of your coworkers' primary qualification is the ability to fog a mirror. While you can largely come and go as you please, it's still expected that you are on the lot no less than 50 hours a week, leaving very little room for work-life balance.