Quality Product, Quality Company-Supporting a growing Industry! - Customer Service Herbsmith Employee Review

I worked at Herbsmith for almost a year and genuinely enjoyed my time there. The team is welcoming, supportive, and passionate about the company's mission. If you put your heart into your work, you'll feel right at home. The culture is positive and engaging, with activities like card games and potlucks that help bring people together. Everyone is approachable and willing to help one another succeed. One of the things I appreciated most was the opportunity to learn and grow. There was always someone willing to share knowledge or offer guidance. Employees are encouraged to share ideas and feedback, and leadership is open to suggestions that can help improve the company. Overall, Herbsmith is a great place to work if you're looking for a collaborative environment where you can learn, contribute, and enjoy working with your team.

There are none to be honest.

Passionate about pets, can be flexible with work schedule, getting to see photos of pets on a regular basis, getting to talk to pet parents on how to improve pet health, team virtual parties, team spirit (GIFS & Emojis)

Micro managing, not as open to feedback as they portrayed, considers collaborating with other workers gossip, low pay, high workload, no PTO, no benefits, disorganized, constant issues