Pros
I was given a lot of responsibilities. The co-workers I met at the associate level were easy-going and fun to work with. I respect the company's desire to educate pet parents on best practices to care for their pet.
Cons
No PTO (in the first year) or sick days. Pay is deducted for appointments or conflicts in schedule even if you are a salaried employee. No flexibility in your workweek schedule, hours do not vary. No compensation for overtime hours or working weekends. No training provided. Work is kept separate from one another and collaboration is prohibited. Conversation with co-workers is prohibited. A depressing work environment; you work in tall cubicles with limited sunlight and are separated from co-workers to discourage talking. High turnover. The owner has yelled, used inappropriate language and laughed at employees. Projects are micromanaged. Concerns and suggestions for improvement are not welcomed. Because of this, a strong "Us versus Them" mentality is created. It was hard for me to maintain motivation in this type of environment.