Does Heritage Communities pay their employees well?

According to anonymously submitted Glassdoor reviews, Heritage Communities employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Heritage Communities. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Heritage Communities?

72% of Heritage Communities employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Heritage Communities 3.6 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Heritage Communities?

Executive Director (4) , Certified Nursing Assistant CNA (3) , Maintenance Director (3) , Caregiver (2) , Cook (2) , Senior Living Counselor (2)

What are the pros of working at Heritage Communities according to real employee reviews?

"The people at Heritage are great!" ((in 6 reviews)); "The staff is friendly and cares deeply about the wellbeing of their residents." ((in 3 reviews))

What are the cons of working at Heritage Communities according to real employee reviews?

"In my opinion, the management was clicky." ((in 4 reviews))

What are the top reviewed Heritage Communities locations?

Omaha , Glendale , Bellevue , Woodstock , Blue Springs , New York , Phoenix , Grand Island , Bennington , Carrollton , Dallas , Council Bluffs , Sioux City , Council Blfs

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Heritage Communities

Heritage Communities reviews

Executive Director - Anonymous employee Heritage Communities Employee Review

1.0

Nov 28, 2018

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Used to be a good place to work. Some of the staff are dedicated, but I'm not sure why. They get treated very poorly. Now - the only thing that matters is the bottom line.

Cons

Their focus is only on making money - and they are making a killing!! There is no process to develop employees - if you are not "Meeting Expectations" they will make life so miserable for you, you would rather just quit. They have Core Values - but there is no honesty and respect - they just pay lip service. No plans for helping people advance in their roles or future roles just find something they did "wrong" and put them on a "performance plan". They don't have an HR department that will help manage any complaints or conflicts. The management team uses all the latest buzzwords to describe someone's performance, but they have no clue how to help them improve in areas that need coaching. They really do not provide positive recognition - it's totally focused on the negative.

Heritage Communities Response

Thank you for taking time to share your feedback. We are truly saddened to hear this has been your experience at Heritage Communities. We strive every day to live our core values of compassion, respect, trust and fun at all levels of our organization. One of the comments you shared was about our HR department that would not help manage complaints or conflicts. We have recently made changes to our company structure in this area, and would welcome the opportunity to speak with you directly about your experience. Please call Karen Grubbe at 402-933-2561 or email her at kgrubbe@heritage-communities.com, to share examples of the challenges you've been presented with. It is our goal to continue focusing on leadership development within Heritage Communities. The feedback that you share with Karen can help us shape our education in this area. Thank you.

Explore other reviews about Heritage Communities

5.0

Jul 1, 2026

Dinning room server

Recommend

CEO approval

Business Outlook

Pros

Very orderly in management and overall care.

Cons

Negative attitudes that can sometimes drag people down.

5.0

Jun 20, 2026

Activities assistant

Recommend

CEO approval

Business Outlook

Pros

Amazing people, amazing bosses, amazing atmosphere, most importantly the best residents

Cons

I have none. I appreciate everything about working here

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