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Heritage Home Service

Engaged Employer

Worst place I have ever worked - Customer Service Heritage Home Service Employee Review

1.0
May 23, 2018
Recommend
CEO approval
Business Outlook

Pros

The only pros are the building is clean and fairly nice although it is not equipped to hire anyone that needs any sort of handicap accessibility. Not ADA compliant at all.

Cons

ALmost too many to list. Spoiled and entitled management mostly because they were given jobs by mom and dad. You are bullied by other employees, treated like a baby by management, spoken to like a child, and given no freedom to be yourself, express yourself, or speak up. Massive cronyism and favoritism. In a long career it's honestly the most supremely awful place I have ever had the displeasure of being employed at. The techs are nice and all, but are trained to upsell and offer items not needed. The most common complaint from customers is/was price gouging. The negative reviews on other sites receive scripted responses from underpaid employees, not management - as I am sure this one will as well - we're so sorry you feel this way etc. Do yourself a favor and stay far away. Truly a horrid place to work.

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Heritage Home Service Response
8y
We truly would not want any employee to ever feel that they are being bullied or didn't have an opportunity to speak up! We would invite you to please contact us here in the People & Culture Department (HR) so that we can learn more about why you feel this way. You can reach out to us any time at 603-647-4881 and ask for the People & Culture department, or feel free to send us an email at careers@justcallheritage.com.

Explore other reviews about Heritage Home Service

5.0
Apr 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent pay, I get to work with great people while providing top level service.

Cons

Working in the trades can be challenging yet very rewarding

3.0
Mar 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Get out of work and there's a lot of day left.

Cons

Getting up early in the morning.

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