Best job I ever had - Customer Experience Associate Hertz Employee Review

5.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

No micromagement , You earn incentives when customers forget to fill the gas , also when the car was damaged and they accept to pay , managers are nice , deal with Karen and difficult customers sometimes , rush hours where there is no room for cars but it is worth it

Cons

Fluctuate schedule you might work middle shift today , tomorrow you work early morning shift like 5AM and next day you work closing shift 1 to 9 PM. It is just bad for me because I just experienced personal household problem so I have only one car in the household so I had to leave

Explore other reviews about Hertz

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work in tandem with other professionals in your trade, always had a feeling of "family" working alongside my peers. We come together when times are tough, this is very rewarding,

Cons

The current economic and geopolitical spectrum have been proving a challenge to this industry as a whole, thankfully we are a resilient outfit with the best people at the helm.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a decent place to work with a steady environment and meaningful day-to-day responsibilities. Overall, it's not a bad company to be a part of if you are looking for stability and purpose in your tasks.

Cons

The internal culture is highly political, and professional advancement often depends more on favoritism than merit. You frequently have to play corporate games and kiss up to management just to get ahead or be noticed.

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