Impossible Expectations, Harsh Working Conditions, and Horrible Customers - Assistant Branch Manager Hertz Employee Review

Emotionally detached upper management, long hours (60+ a week). Constantly being verbally and emotionally abused by some of the rudest customers I've ever come across. I've had to wash cars in an extremely hot public garage, in the required dress code of a business suit, sometimes alone before 6 am when there were homeless people present.(I'm female) Not enough fleet to meet reservation demands. I was constantly pressured to "hard sell" by upper management, and constantly had my job threatened if I did not meet their expectations, I even had one Branch Manager tell me, "In order to meet your goals, and sell to every customer, you have to do some shady things." And also being made to feel like I was worthless scum, both by snotty, narcissistic customers, body shop and dealership employees, and Branch and City Managers on a power trip. I'm usually a very upbeat and optimistic person, but after I got myself financially invested with a new car and a home while working at Hertz, I'd never been more unhappy. I'd have to say the three years while working there were the worst and most emotionally draining in my life. Also, forget about a life outside of work. Living in a new city and just out of college, I had absolutely no time to make friends, and even if I had, I was so exhausted and emotionally drained at the end of each day, I wouldn't have been a pleasure to be around anyway.