Little training, learned everything myself, great people i work with. - Anonymous employee Hertz Employee Review

4.0
Feb 24, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people you work with- i love those transporters because to me, they are the ones who make the place work. It is not just me behind the counter, but them who make it work to have something for them.

Cons

Judgement, ridicule, no training- had to learn everything on my own. I was hired as a part time person.. 3 days later i am contacted by my manager to say that he wants me as a full time person. He said over the phone he would be up at the counter on my first day to greet me to the company- i got there all refreshed and he was not there at all. He was down the street where all of the cars get serviced and brought up to the rental lot. He broke his little promise to me. Seeing that i got the process down, with little to no knowledge of how it all worked he left me for the evening shift- alone. My manager lives in richmond va.. about 30-45 mins from the airport and proclaimed he did not want to be disturbed later than 8pm. Reprimanded in my first week! But over time i got better to where i am today- i still make mistakes but i just needed the help i never got. I almost left because i was pushed into a corner i did not know existed. I worked in retail for almost 5 years straight in one store, i felt accepted there- it took at least 5 months for me to feel accepted or wanted at our location. He said that there are a lot of people who just “ up and quit”, “ cannot pass a drug or drivers background check”, hoping i would not be one of those people. I stuck with it and my guess is proved him wrong. But it is very poor management.

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5.0
Jan 18, 2026
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CEO approval
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Pros

No micromagement , You earn incentives when customers forget to fill the gas , also when the car was damaged and they accept to pay , managers are nice , deal with Karen and difficult customers sometimes , rush hours where there is no room for cars but it is worth it

Cons

Fluctuate schedule you might work middle shift today , tomorrow you work early morning shift like 5AM and next day you work closing shift 1 to 9 PM. It is just bad for me because I just experienced personal household problem so I have only one car in the household so I had to leave

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

It is possible to make a difference if you are determined enough. Many engineers work hard and most try.

Cons

The company has a ton of tech debt that it recognized, but is not being addressed. Management controls the time, scope and so quality is falling. The people they have hired lack fundamentals understanding of software development practices. The company often will make decisions to save small amounts of money with their facilities and tools they give to employees without understanding the opportunity cost that was lost. Overtime is required. You can't work here if you want to have a family or keep your family from hating you. Title inflation is real. Many people are actually performing one level down from their stated title and those that are not are only not failing due to putting in crazy hours. Middle management wont stickup for their people to ensure they are not burning out. They see it happening multiple times in front of them and they do nothing.

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