Old YellowBook Leaders Run The Show! - Senior Account Executive Hibu Employee Review

1.0
Apr 6, 2022
Recommend
CEO approval
Business Outlook

Pros

If you are extremely good at sales you will be alright!

Cons

They use an unfair structure to rate businesses in their system that is kept a secret on how they are scored. If a business has a lower score you make less as a rep and the Hibu makes more. These leads are from the Yellowbook days and rarely update to add new businesses in the community. They keep raising the price of the products and cheat the sales team by pushing the carrot out past the grasp of an average to good salesperson. They use tiers to do this. Upselling is strongly encouraged and you recieve constant emails to call on current clients. Good reps do not have the time to focus on that as upsales do not count towards your tier status as a rep. Managers will call not stop at all hours including late evenings if this task is not met in a timely manner. Managers and leaders. These guys grew up standing on the throats of others in the Yellowbook days. They do not really care for each other and the leaders often pit them against each other in an unhealthy way. They will not have your back with any issue guaranteed!!! The message is pounded that you need to make 50 calls and visits daily. They offer no lead gen to outside reps. Those go right to inside sales. The turn over rate on a new hire is redculas. I read a reply from HR on another post that stated we are not weak in that area. That is simply not true. I am 1 of 3 still with the company out of 25. Managers are under a ton of stress as they constanty was out new hires after firing all of the old veteran reps. They cannot or will not adapt to the changing environment of to generate sales in todays market. They do not know hte products well and could not process a sale on thier own. Out Of Touch!!! Top Down.

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Hibu Response
4y
We appreciate you taking the time to share your thoughts and feedback. As a current employee we would like the opportunity to address some of your concerns directly, please call us at 855-447-4428.

Explore other reviews about Hibu

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

reat place to work! They truly care about their employees and create an environment where people feel supported and valued. The managers are amazing—they encourage you, challenge you, and push you every day to grow and succeed. It’s a team that genuinely wants to see you win.

Cons

I would recommend doing a little more research and qualification before passing leads over to the reps. Some leads are labeled as ‘hot,’ but after speaking with them, they often don’t have the urgency, need, or buying intent expected. A stronger qualification process would help the sales team focus their time on opportunities that are truly ready to move forward.

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Hibu Response
1w
We completely agree that Hibu is a great place to work! We appreciate your perspective on lead qualification. Ensuring our teams receive well-qualified opportunities is important, and we’re continually working to improve lead quality and alignment so reps can focus on the most meaningful conversations. Wishing you continued success here!
2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

autonomy, product is seemingly good

Cons

Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

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Hibu Response
1w
Thank you for your feedback. We’re sorry your experience didn’t meet expectations, though we’re glad you valued the autonomy and product. We take concerns around commission structure, training alignment, and performance management seriously and are actively working to improve clarity, support, and consistency across these areas. Your input on leadership and resources is also appreciated and helps guide ongoing improvements. Thank you again for sharing your perspective, and we wish you the best moving forward.
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