Hard Job but can make Money (If not on Base Tier) - Sales Representative Hibu Employee Review

3.0
May 20, 2022
Recommend
CEO approval
Business Outlook

Pros

The positive piece here is that our Direct Management team works extremely hard in helping the sales team. We are lucky to work in the region that we do as the Ct, New Jersey team are good people and have fun! I honestly don't think I would still be here if it were not for my Manager.

Cons

It is just hard to do so much follow up after the sale is made! If we were able to not have to worry so much about the FINAL product, it would be a much better job. We constantly have to follow up and make sure our changes were made or that the DSC rep (who is overwhelmed) can even get back to us in a timely fashion! I really do not feel appreciated by Upper Management or the company, (for that matter) most times. We (the sales reps/manager) are the only ones that truly look out for the customer! The Base pay has not changed in at least 5 years either....

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Hibu Response
4y
Thanks for sharing your feedback and 6+ years of service to Hibu! We agree it is the people that make Hibu the company that it is. As with any great company we value we are constantly evaluating our processes and it is always great to hear insights from our team in the field and will share with the Sales Executive Team. Wishing you continued success.

Explore other reviews about Hibu

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

reat place to work! They truly care about their employees and create an environment where people feel supported and valued. The managers are amazing—they encourage you, challenge you, and push you every day to grow and succeed. It’s a team that genuinely wants to see you win.

Cons

I would recommend doing a little more research and qualification before passing leads over to the reps. Some leads are labeled as ‘hot,’ but after speaking with them, they often don’t have the urgency, need, or buying intent expected. A stronger qualification process would help the sales team focus their time on opportunities that are truly ready to move forward.

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Hibu Response
3w
We completely agree that Hibu is a great place to work! We appreciate your perspective on lead qualification. Ensuring our teams receive well-qualified opportunities is important, and we’re continually working to improve lead quality and alignment so reps can focus on the most meaningful conversations. Wishing you continued success here!
2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

autonomy, product is seemingly good

Cons

Overall a terrible sales org, commission structure is nonsense and very low percent of reps are on the high tier, including reps that are top performers being on the mid or low tier commission. You are responsible for prospecting, closing, and account management so job gets harder the longer you are there. Force you into long meetings so the VP can show everyone Christopher Voss masterclass videos that are irrelevant. Sales contests where the reward is literally 5 dollars. Training is completely disconnected from how the job actually is, even down to the tech stack they teach you. Sales planning does nothing and does not provide any new leads or any sales tools that work. They do not even have a list of discovery questions to provide you. No one uses any of their provided tech stack you just have to figure out your own processes with no support. Very low base salary which they will lower if you get put on PIP. Extremely unstructured PIP program with no concrete numbers or explanation for how to get off of PIP. Extreme favoritism at the managerial level.

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Hibu Response
3w
Thank you for your feedback. We’re sorry your experience didn’t meet expectations, though we’re glad you valued the autonomy and product. We take concerns around commission structure, training alignment, and performance management seriously and are actively working to improve clarity, support, and consistency across these areas. Your input on leadership and resources is also appreciated and helps guide ongoing improvements. Thank you again for sharing your perspective, and we wish you the best moving forward.
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