- The commission tier levels are hard to stay on top of.] - Before the awesome manager took over, it was easy to feel kind of out on an island. This job would be really tough without a good RM. - Some processes with support could probably be improved, as could resources for account management. - With all the emphasis on new sales, you must be a highly motivated person of integrity to hold on to what you sell, and compensation can suffer as you figure out the right balance