Decent pay, no structure - Front Office Manager Highgate Employee Review

2.0
Oct 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Pay was decent, co-workers were easy to get along with.

Cons

Turnover rate was high, management did not last longer than a few months, union front office/bell staff were frustrated with lack of management, did not have proper structure. Excessive call outs made it frequently difficult to find coverage with an already frustrated staff.

Explore other reviews about Highgate

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture - Lots of fun events within the company

Cons

Not much room for advancement with the current structure

1.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Pay Select Few Well Intentioned VP's and Regionals.

Cons

Overstepping and Mixed Messaging from VP's and Leadership Management Bullying is very mainstream and Accepted No Recognition or Open talk about positive Changes to department. There's a Constant overall feeling of being on the chopping block. Absolutely no life/family/career balance, you will get calls at all hours of the night/weekends. Too many PEOPLE ARE INVOLVED IN ALL ASPECTS OF THE JOB. REPORTS. REPORTS. REPORTS. Forget trying to sell.

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