Use as a stepping stone to go somewhere better - Director of Rooms Highgate Employee Review

1.0
Jul 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Good benefits Great seniority program especially for lower tenured entry employees

Cons

Incapable and clueless corporate level employees from payroll to HR to purchasing to AP. No guidance or answers on property challenges. Frequently had to involve multiple people in a department for something that should be a simple task like finding a vendor or applying an approved wage increase to an hourly employee. Very little support from above property managers on progressing a career. Will ignore qualified internal candidates to support demands from less effective and unqualified personnel. Poor internal practices like a manager leaving one Highgate hotel to go to another, then taking all the employees from the old hotel to the new one leaving that hotel understaffed and underperforming.

Explore other reviews about Highgate

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture - Lots of fun events within the company

Cons

Not much room for advancement with the current structure

1.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Pay Select Few Well Intentioned VP's and Regionals.

Cons

Overstepping and Mixed Messaging from VP's and Leadership Management Bullying is very mainstream and Accepted No Recognition or Open talk about positive Changes to department. There's a Constant overall feeling of being on the chopping block. Absolutely no life/family/career balance, you will get calls at all hours of the night/weekends. Too many PEOPLE ARE INVOLVED IN ALL ASPECTS OF THE JOB. REPORTS. REPORTS. REPORTS. Forget trying to sell.

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