1.0
Dec 16, 2022
Anonymous employee
Current employee
Recommend
CEO approval
Business Outlook
Pros
I have not seen a company so understaffed. It is true it has been a challenge to hire for the hospitality world, but Highgate is very creative to find ways to reduce its labor costs: it must have a position called "creative money saver".
Cons
The company overworks its managers to a point where so much frustration is built. Managers are burned out. Highgate created these "complex" positions: HR, Revenue management, etc. The director of HR assigned to the property I work for is so overloaded because oversees 4 properties and has 1 assistant, that the hotel I work in almost never has HR presence/support. Emails go unanswered. Communication and follow-ups are lacking.