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Highmark Residential

Engaged Employer

Good Foundation - Community Director Highmark Residential Employee Review

4.0
Mar 22, 2018
Recommend
CEO approval
Business Outlook

Pros

- Great Benefits: Health/Vision/Dental, 401k, Paid Vacation/Sick/Personal, Life Insurance, and Flex Spending Accounts. - Development: Lots of growth in the company, which offers a great potential for promotion. I was hired as a Leasing Director years ago and worked my way up to being a Community Director. We promote from within! - Structure: There is a strong team in operations development that manages policies and procedures to keep things in line. The company is well-equipped to provide support when needed, and we have a great IT, HR, Marketing, and Administrative squad. I feel well educated in the laws and regulations required to confidently do my job. - Integrity: For the most part, trust is bestowed on Community Directors to successfully manage their properties for day-to-day operations. There is a LOT of responsibility and very high expectations. Be ambitious and ready to hustle! - Team Work: On-site teams feel like family. Plus you’ll find a great network of managers who work together and support each other.

Cons

- There is not a great work-life balance. Lots of work needs to be done, but not enough hours in the day… resulting in skipped lunches, late nights, and work that is brought home. It’s hard to swallow a 45-50 hour week on a mediocre salary. Most days I'm physically and mentally exhausted, but that comes with the territory. Making a positive difference in the lives of our residents, and bringing in a positive ROI for our investors is the ultimate reward. - It would be nice to get more recognition, such as employee appreciation events, award ceremonies per region, a summer family picnic, a surprise lunch with the Regional Manager... anything would be appreciated! - There’s a lot of strain on Community Directors: short time-frames on reports/projects, redundant software procedures, and lots of "red tape". - Upper management is overworked and stretched thin, therefore can be unavailable when needed. - Employee discounts should be reconsidered. I feel that associates should have a better discount, or at least a more competitive rate for employees who live at their own property instead of a sister property. I currently live on property and feel like I work around the clock- spotting unauthorized occupants, pets, or safety concerns. It’s an asset to have an extra set of eyes, but also a lot of extra work that naturally happens.

Explore other reviews about Highmark Residential

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits which now include Hospital Indemnity, Critical Illness, and Pet Insurance, discount on rent living on-site, great co-workers, and a great Regional team that keeps the company's mission at the forefront of everything they do.

Cons

Sometimes it can seem difficult navigating resident issues but truthfully the support we get from management makes this so much easier.

avatar
Highmark Residential Response
6d
We are truly delighted to read your feedback and know that you feel so supported as a team member. Thank you for mentioning the fantastic benefits, and do let us know any specific ways we can assist more effectively in handling those resident concerns. We are here for you!
5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, strong support from leadership, and opportunities for growth. I have been with Highmark for 22 years and have had the opportunity to advance from Maintenance Supervisor to Project Manager. The company values teamwork and promotes from within whenever possible.

Cons

Like any growing company, priorities and processes can change quickly, which requires flexibility and adaptability.

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Highmark Residential Response
3w
We are delighted by your thorough feedback and more than two decades of loyalty to our company. Thank you for mentioning our supportive leadership team and the investment of time and effort into ensuring opportunities for our team members. We so appreciate the vote of confidence!
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