High Pressure Sales - Terrible Management - Sales Director Highmark Residential Employee Review

Extremely high pressure sales environment with endless “warm” calling, and follow-up on completely terrible leads. Incompetent finger pointing management. After 5 months of awesome performance they threatened to fire me if I didn’t sell more and meet a new “minimum leasing standard of 3 leases per week”. This was not discussed at the time I came on board. This conversation was just after just leasing 18 apartments for move in that month and averaging 12+ leases a month. The average in the area is 4-6 per leasing agent. If occupancy is high it’s smooth sailing but if occupancy is low they blame it on the leasing agents even when it’s caused by tons of people moving out, not lack of new leases. They DO NOT promote from within unless you are managements best friend. No flexibility, no time off or sick time until after 6 months. Upper management is terrible. Managers try to steal leases and compete with the front agents rather than supporting and mentoring. They seem to hire high-school graduates for upper management positions with no formal training or idea what they are doing. Management constantly arriving late and leaving early and skipping out for long errands and lunches. Management tried to make me work Thanksgiving, Christmas, AND New Years even though we are supposed to rotate and only 1 person is required in the office on holidays. The assistant manager also quit during my 5 months there. Next to no training. Criticism is not constructive, just mean and demeaning with no attempt to motivate, encourage, and develope staff members. Benefits are expensive $160 bi-weekly for +1. I would never work for this company again.