Decent company; not much room for growth without a degree - Concession Attendant Hilton Employee Review

4.0
Apr 27, 2019
Recommend
CEO approval
Business Outlook

Pros

I'll preface by saying, I personally love working for Hilton. They have great benefits and perks, kind management, and invest the money necessary to make their employees jobs safe to perform, and do so efficiently.

Cons

They make it very difficult to move into a supervisory or managerial position without having a degree. Or, more accurately, you simply get overlooked if you dont have a degree. They also tend to hire from outside the company instead of promoting from within, which makes it hard to advance once you're locked into a position.

avatar
Hilton Response
7y
Thank you for taking the time to provide your feedback. We provide a number of training tools and resources for our Team Members to leverage in order to succeed. We encourage you to explore our Career Pathing resources on Hilton Careers site and speak with your manager directly so that they may address your concerns and partner with you to make a plan for your development.

Explore other reviews about Hilton

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best workplace ever! Great team, benefits, travel and hotel stay perks!

Cons

No Cons to mention at this time.

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The location in Belltown is good, very close to downtown."

Cons

Workplace abuse and lack of empathy in Housekeeping I want to share my account as a former employee to warn future workers and to prompt senior management to take action. The atmosphere in the Housekeeping department is extremely hostile due to a complete lack of empathy and the abusive behavior of two individuals: the department head and a supervisor who has only recently taken on the role. This new supervisor constantly abuses her authority and seems to take pleasure in humiliating and mistreating new hires. She lacks both patience and professionalism, and all of this happens with the backing of the department head, who allows these abuses to continue rather than correcting them.It is a real shame, because there is another supervisor at the hotel who has been in her role much longer and is the exact opposite: a woman with immense empathy who is extremely kind, patient, and respectful toward all the staff—especially the new hires. Unfortunately, the work experience becomes unbearable due to the arrogance of the boss and the new supervisor. I hope hotel management pays attention to this, because they are losing valuable employees by failing to put a stop to the abusive behavior of these two individuals.

See reviews by: Helpful|Rating|Date|All