Rated #1 but far from it... - Anonymous employee Hilton Employee Review

2.0
Feb 18, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employees on the front lines are amazing. You get a free, most of the time edible, meal for lunch.

Cons

They may hire you at full-time but not give you full-time hours. They may cut your hours at anytime due to the needs of the hotel. If you are non-union you don't get paid holiday pay for ANY holidays. If you are union you get holiday pay after the first full year of working there.

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Hilton Response
6y
Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to promote. We wish you well with all your future endeavors and appreciate you sharing our hospitality and vision.

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5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
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Pros

Best workplace ever! Great team, benefits, travel and hotel stay perks!

Cons

No Cons to mention at this time.

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The location in Belltown is good, very close to downtown."

Cons

Workplace abuse and lack of empathy in Housekeeping I want to share my account as a former employee to warn future workers and to prompt senior management to take action. The atmosphere in the Housekeeping department is extremely hostile due to a complete lack of empathy and the abusive behavior of two individuals: the department head and a supervisor who has only recently taken on the role. This new supervisor constantly abuses her authority and seems to take pleasure in humiliating and mistreating new hires. She lacks both patience and professionalism, and all of this happens with the backing of the department head, who allows these abuses to continue rather than correcting them.It is a real shame, because there is another supervisor at the hotel who has been in her role much longer and is the exact opposite: a woman with immense empathy who is extremely kind, patient, and respectful toward all the staff—especially the new hires. Unfortunately, the work experience becomes unbearable due to the arrogance of the boss and the new supervisor. I hope hotel management pays attention to this, because they are losing valuable employees by failing to put a stop to the abusive behavior of these two individuals.

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