Hilton is a Family - Content Management Hilton Employee Review

5.0
Mar 12, 2020
Recommend
CEO approval
Business Outlook

Pros

It's a family of incredibly talented professionals that enjoy and respect each other and their ideas. The collaborative spirit is a joy to experience daily and provides a learning and sharing environment. With everybody's primary focus being to provide every guest/customer (inside and out) an excellent user and guest experience, while ensuring each individual is able to constantly develop in their area of expertise by growing their scope of knowledge and adding specialties while being the leader in the industry.

Cons

Sometimes it takes longer to projects completed and implemented due to the size of the organization. However, this is always a focus and improving consistently.

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Hilton Response
6y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!

Explore other reviews about Hilton

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best workplace ever! Great team, benefits, travel and hotel stay perks!

Cons

No Cons to mention at this time.

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The location in Belltown is good, very close to downtown."

Cons

Workplace abuse and lack of empathy in Housekeeping I want to share my account as a former employee to warn future workers and to prompt senior management to take action. The atmosphere in the Housekeeping department is extremely hostile due to a complete lack of empathy and the abusive behavior of two individuals: the department head and a supervisor who has only recently taken on the role. This new supervisor constantly abuses her authority and seems to take pleasure in humiliating and mistreating new hires. She lacks both patience and professionalism, and all of this happens with the backing of the department head, who allows these abuses to continue rather than correcting them.It is a real shame, because there is another supervisor at the hotel who has been in her role much longer and is the exact opposite: a woman with immense empathy who is extremely kind, patient, and respectful toward all the staff—especially the new hires. Unfortunately, the work experience becomes unbearable due to the arrogance of the boss and the new supervisor. I hope hotel management pays attention to this, because they are losing valuable employees by failing to put a stop to the abusive behavior of these two individuals.

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