There are better places to work - Revenue Analyst Hilton Employee Review

1.0
Mar 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Regular work hours and an almost regular paycheck depending on department. My department also offered some scheduling flexibility. Everything is extremely non-personal and corporate structured, as long as everyone is playing by the rules, human resources related items are fair and reasonable. Please notify HR as soon as your manager oversteps his/her bounds, it can happen.

Cons

I've never been so degraded by management. I think I only heard 1 compliment from my employer while I was there. The corporate culture is back stabbing. It is common for people to steal your ideas/projects. And this is my "separation from employment" experience: I showed up for work and my boss said "due to your insubordination, we're letting you go". I've never been told that I am insubordinate nor was there anything mentioned during my employment. Two days prior to this meeting, my boss asked me to hand in my resignation letter as she knew I was leaving in a few months. When I got down to the HR department (yes, it's in a separate part of town), they said "please sign your resignation papers". Excuse me? I thought I was fired to day and quitting in 3 months. Well, apparently, any time after you hand in a resignation they can terminate your employment. So, my boss tricked me into quitting. This is not an infrequent case. I have heard it a dozen times from co-workers, but I never thought it was real.

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5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Health insurance for me an my partner

Cons

I don't have any cons

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Different services and softwares provided by Hilton are convenient to have access to.

Cons

The new PMS system, PEP, is awful. They got rid of F&B Distribution for night audit which means a lot less work for night auditors and way more work for accountants. PEP also doesn’t have the same functionalities as OnQ, the previous PMS. I have not heard any good thing about PEP after all these years. The team member travel discounts aren’t good anymore. They used to be flat rates across three tiers of hotels, but now they are extremely variable and can run very high. On top of that, hotels and resorts still charge team members for parking and service fees, so you still can’t afford to travel on the discount. That is, if you even find the team member rate available. Chances are, you’ll be working for a franchisee, not Hilton itself. They may be one of the world’s best companies to work for, but you probably won’t actually be working for them. California taxes and district fees felt mishandled by corporate.

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