Pros
Working from home is way more convenient. I do like making reservations as I have been doing that the last 12 years or so.
Cons
Unfortunately the work at home jobs require taking a pay cut. In addition getting the computer running at the start of shift is 20-30 minutes unpaid time. In addition we need to check our stats and do computer corrections which is additional unpaid time. I do additional functions on my own time as well because doing them on company times would bring my stats down and then by threatened with a write up which would lead to termination. Since they have been on the kick of hiring mostly part timers, seniority counts less as I am working more holidays and worse hours than say 3 years ago. There has not been a shift bid in close to 3 years when we used to have them every six months.