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      Hilton

      Engaged Employer

      Hilton reviews

      Not enough pay for the work performed - Guest Service Agent Hilton Employee Review

      2.0
      Aug 16, 2021
      Guest service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Travel discount is the best among any hotel chain Mechanics of the job (CRM, checkin, checkout, etc.) are easy

      Cons

      Very low pay Have to experience verbal abuse from hotel guests on a regular basis

      Explore other reviews about Hilton

      5.0
      Jun 24, 2026
      Resort concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      Super friendly, flexible hours, good management

      Cons

      On your feet for hours, miscellaneous tasks at times

      5.0
      Jul 9, 2026
      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Pay Excellent team environment Great benefits

      Cons

      Difficult managers at times Hard-work doesn’t seem to be paid off

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