Good Place to Work from Home, Pay is OK - Guest Engagement Specialist Hilton Employee Review

3.0
Oct 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Working from home is great.

Cons

Pay is OK, but not great ($15-18/hr). A lot of jobs are inbound calls, which come at a fast pace with few breaks other than 15 minute scheduled breaks and 30-minute lunch breaks. Many people want to advance to supervisory and management roles, but few are selected and they tend to have been with the company for 10 + years. Company offers a full range of benefits, but the health coverage isn't great or affordable for most.

Explore other reviews about Hilton

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Super friendly, flexible hours, good management

Cons

On your feet for hours, miscellaneous tasks at times

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Pay Excellent team environment Great benefits

Cons

Difficult managers at times Hard-work doesn’t seem to be paid off

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