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Hilton Grand Vacations

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Worst job ever. Timeshare Sales Exec - Sales Executive Hilton Grand Vacations Employee Review

1.0
Mar 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Short hours, discounted employee stays.

Cons

No one wants to buy timeshares. It’s 100% commission based almost entirely on luck. When you quit they withhold up to 3500 of your paycheck for 6 months citing standard operating procedures. Some paper you sign when you get hired that you don’t notice you’re being hoodwinked into some bs. And even after the 6 months they take money out of what’s owed to you citing more bs. Run far far away , you will waste valuable time.

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Hilton Grand Vacations Response
7y
Thank you for providing us with your honest feedback. We are disappointed to hear about your experience and would welcome the opportunity to speak with you. Please reach out to Lisa Dupuree, head of team member relations, directly at Lisa.Dupuree@hgv.com or 407-613-3715 at your earliest convenience.

Explore other reviews about Hilton Grand Vacations

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, great benefits, great leadership, flexible hours

Cons

Little to no cons working here.

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Can make good money. Great benefits from day one. 177 hours of PTOA the first year. Goes past 200 hours after that.

Cons

In call transfer, you have to check off many boxes to hit your bonuses. Which can be exceptionally difficult. 15 sales a week, 160 calls taken, 7.15 to 11 percent conversion (dosent sound like a lot but its difficult) its not about how many sales, but your conversion. Difficult to hit conversion bonus. No sales, hang ups, etc. All good against your conversion. I had a 10 hour workday with 3 days off which was great. But its very difficult to have 40 calls (15 min each) every day. I had about 60 calls a day which went against my conversion. I later found out many people would put their phones on break which you're not supposed to do. But that's the only way it works. 5 calls an hour max. You really have to be in that sweet spot. There is an element of luck and being good with sales. I sold a lot. More than the average rep. However I made less money because I took more calls as well. So there were people who had considerable less sales than I did but who made more than I did because their conversion looked higher on paper.

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