Pros
--Managers and employees don't take themselves so seriously they can't at least enjoy MOST of the job. --The head manager, while quite firm and disciplinary toward employees who don't "hold up their end of the bargain", is very fair and respectful. And co-managers are far more "take-charge" at this store than my last one. --Employees, for the most part, work together and don't give each other problems. --I am finally getting ACTUAL COMPLIMENTS for my hard work!! Feels GREAT and a great incentive to keep working there!! --Much more laid back environment. The head manager is not calling me into the office and interrogating me for sending customers to refunds/exchanges every once in a while. She has told me a couple of times I needed to do a little better in some respects (which HAS helped me to do much better and I thank her for that) but has never reprimanded me repeatedly for insignificant slip-ups. And as long as a project is finished by the end of the work day an employee can take as much time as he or she needs to finish it! --I wasn't looked over like a two-headed monster when I transferred from my last store to this one; I was definitely welcomed and treated like a friend. --Checks are given very promptly. --Suggestions and "nudges" from managers are suggestions and nudges that are meant to help an employee do BETTER. --NO IDIOTIC TRAINING VIDEOS!!!
Cons
--Oftentimes management handles customer grievances in such a way that those grievances are "swept under the rug"; they aren't serious enough to be handled with the level of customer service any customer would expect. That needs HUGE improvement. --I am often pushed to work much faster than my alloted time range. And this can prevent me from doing a thorough job where a thorough job needs to be done and to get my last-minute tasks done before the time I am given just before closing. --I'm not sure how much headway this idea is going to have, but there ought to be an open position bulletin board so employees can find out if a position within the store is opening up. Hearing about openings by word of mouth is unreliable. --We need more frequent employee meetings. We don't have enough of these at this store.