Pros
My in-store management team is amazing and I’m grateful to be on a team that is understanding, caring and in general just good people. Ability to flex creative talents on occasion. Decent salary pay. Nice perks for hourly employees such as unused pto pay out. A lot of customers are happy… they don’t NEED anything in the store, they are there because they WANT to be. The company finally started promoting from within to co-manager position.
Cons
Expectations change daily, sometimes multiple times a day. There is a culture of ‘do, undo, redo’ repeatedly. DM may require things done one way, RVP another. If RVP is in the area we have to stop what we are doing to run around and change things to his way, sometimes to change it back after he is gone. ‘Mandatory’ practices are put into place sometimes weeks after processes have been started requiring the famous undo, redo. A lot of time is wasted trying to please upper management instead of getting product into customer’s reach and keeping the store in order. Payroll budget is a joke and doesn’t come close to covering the employee matrix set out by corporate. For salary managers the weeks between Thanksgiving and Christmas are mandatory 6 day work weeks with 2 or 3+ open to close shifts per week. Work/ life balance does not exist in Q4. At times, working Sunday is necessary to complete projects.