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Holiday Inn Club Vacations

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Great job turned into a hateful place to work - Security Officer Holiday Inn Club Vacations Employee Review

1.0
Aug 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Getting to interact with guests on a daily basis was about the only pleasant part of the job.

Cons

Managements lack of knowledge as far as security. We had the worst vehicles, yet were the only department that was there around the clock 365 days a year. Job title Security, but couldn't call ourselves security because the company had no security license. Schedule posted the day before the next work week.

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Holiday Inn Club Vacations Response
8y
We appreciate your review of your experience at Holiday Inn Club Vacations. As a company, we strive to ensure that all of our team members feel valued and informed of what is happening on our resort properties and across the company. We will share your experience with the management team at the resort and our corporate team. Thank you for taking the time to review our company.

Explore other reviews about Holiday Inn Club Vacations

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

good management and atmosphere. best comp plan

Cons

too much training, very corporate

3.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

You get exposure to different sales styles, personalities, and ways of handling guests. Some coworkers and leaders were genuinely supportive and wanted to see people improve. It can be a good place to build and learn how to think on your feet. The earning potential is there for the right person and the team environment itself can be fun and energetic at times.

Cons

Training and coaching experiences can vary depending on leadership style. Success often depends not only on effort, but also on access to mentorship, tour volume, and real-time guidance. Communication and expectations between departments did not always feel fully aligned, which at times created confusion around development and performance goals. During slower seasons, limited tour flow can also make it difficult for newer representatives to build consistency and momentum.

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