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Holiday Inn Club Vacations

Engaged Employer

Okay, company, Terrible managers - PBX Operator Holiday Inn Club Vacations Employee Review

1.0
Sep 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Pto is offered, discounts on rooms all over the world,

Cons

Managers are not professional, they do not care about the employees & only want a warm body in place. Front desk managers specifically, have inappropriate relationships with some employees and there's a lot of favoritism going on. While pto is offered, it is not easy to use. Scheduling is terrible. They say it's for operation purposes but on slow days, there's a lot of workers and on busy days we are understaffed. The team here now is not really a team, everybody only cares for themselves. No room for growth at all!! You have to be a male or a suck up to move up.

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Holiday Inn Club Vacations Response
8y
Thank you for your review. As a growing company, we're always looking to improve and strive to provide our team members with an environment where they feel heard. Our employees are the backbone of the company's success, and we pride ourselves on our values, such as teamwork, service, integrity, and fun. If you would be interested in providing us more information related to your concern, please contact us with your name, resort, and a description of your concern.

Explore other reviews about Holiday Inn Club Vacations

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

good management and atmosphere. best comp plan

Cons

too much training, very corporate

3.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

You get exposure to different sales styles, personalities, and ways of handling guests. Some coworkers and leaders were genuinely supportive and wanted to see people improve. It can be a good place to build and learn how to think on your feet. The earning potential is there for the right person and the team environment itself can be fun and energetic at times.

Cons

Training and coaching experiences can vary depending on leadership style. Success often depends not only on effort, but also on access to mentorship, tour volume, and real-time guidance. Communication and expectations between departments did not always feel fully aligned, which at times created confusion around development and performance goals. During slower seasons, limited tour flow can also make it difficult for newer representatives to build consistency and momentum.

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