Corporate doesn't seem to care much about repairing its older properties, instead favoring expansion of newer ones and refusing to address issues with preexisting resorts. The Lake O' The Woods resort, for example, has been shut down for over a year, and though it seems to be the preferred destination for many guests that pass through, Holiday Inn has made no moves to restore it. I've seen hundreds of complaint forms filled out by guests who enter their unit only to find it dirty, or dysfunctional in some way. TVs don't work; Showers don't work; bedbug infestations. We had a guest come in covered from head to toe in bedbug bites, and though their room was fumigated, it shouldn't have been an issue to begin with. And though I was promised a full time position, I've gotten under 25 hours each week for the past month because if there are no tours scheduled, Sales Assistants aren't allowed to come in. Not even to organize files, or shred unneeded documents. All I've gotten is an excuse that it's 'slow season'. I've had to use PTO weekly so I can make rent at the end of the month. It's infuriating.
